European legislation from the end of May 2018 was designed to give everyone more understanding and control of their personal data.
Here is an explanation of how we collect data and manage it as part of the business: what we keep, what we share and what we don’t.
In brief, as part of our business we collect customer data in three ways:
Through online advertising campaigns
Through our website
Via telephone or face-to-face enquiries
We collect and keep your name, address, email address and phone number so we can contact you with regard to your enquiries. Your data is securely stored on our premises on password protected devices.
We keep a record of payment for seven years as is required under tax law, but we do not keep or store your credit or debit card details. All card payments are managed through third party processors.
We do not and never have sold, traded or given away customer details to third parties, and we never will.
Social Media
We have social media channels. As part of our business we sometimes use targeted advertising and ‘promoted posts’ to direct promotional content at the friends and fans of the facebook page. An individual’s privacy controls and opt-ins for this are all managed through their own individual social media accounts.
Your Rights
Under the law you can ask to see the data we hold on you any time, for free. Please contact us with your full name, address and your email address and we will send you the data within 30 days.
Our Commitment
We are committed to respecting and protecting our users’ and subscribers’ data. If you feel your data has been compromised at all, please contact us as soon as possible.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites work properly and provide information to the site owner.
How we use cookies
We use cookies to:
Make our website function properly
Understand how visitors use our site
Measure the effectiveness of our advertising
Show you relevant adverts on other websites
Types of cookies we use
1. Essential cookies
These cookies are necessary for the website to work. They enable core functions like page navigation and security. The website cannot function properly without them.
2. Analytics cookies
These cookies help us understand how visitors interact with our website by collecting information anonymously (for example, which pages are visited most often).
3. Advertising and targeting cookies
These cookies are used to:
Deliver adverts that are relevant to you
Limit how often you see an advert
Measure the effectiveness of advertising campaigns
They may be set by us or by third-party advertising partners.
Third-party cookies
Some cookies may be placed by third-party services that appear on our pages (for example, advertising networks or analytics providers). These third parties may use cookies to collect information about your online activities over time and across different websites.
Managing cookies
Change your browser settings to block or delete cookies
Visit www.aboutcookies.org for more information on managing cookies
Changes to this policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated date.
Contact us
If you have any questions about our use of cookies, please contact us
